Part Time Customer Service Jobs Remote In Dallas

Remote jobs for the customer service in Dallas can be part-time therefore enabling individuals with other responsibilities to work. Such positions mostly entail guiding customers through their questions or concerns over the phone, through email or in a chat. Due to advancement in technology, most businesses in Dallas have adopted remote working where employees perform their duties from home thus cutting down on working time and providing a comfortable environment. These jobs are suitable for students, parents or anyone who is out there searching for an additional source of income.

Part Time Customer Service Jobs Remote

Client Manager

Job details

• Job Type: Part-time
• Pay: $450.00 – $500.00 per week
• Education: High school or equivalent (Required)

Experience

• Sales: 1 year (Required)
• Customer service: 1 year (Required)
• Restaurant experience: 1 year (Required)
• Work Location: Remote

Key Responsibilities

• Sales Generation: Identify prospects for potential new clients within the Dallas area and consequently seek for new sales. Come up with and deploy the right tactics, so as to successfully market the organization’s products and strengthen our pool of clients.
• Client Relationship Management: Develop and sustain clear, exceptional, and protracted partnership with consumers. Be most involved with client’s request, questions, and concerns about services.
• Consultative Sales Approach: Review of the staffing needs of the clients through discussions and identification of their needs. Introduce presented challenges and needs of the clients and offer custom staffing products and services.
• Account Management: Almost similar to the above post, this position involves management of a number of client accounts and delivery of exceptional service. Measure the satisfaction levels of the existing clients and look for possibilities of catering to more staffing service related needs of them or getting the contracts renewed.
• Market Analysis: Transport all elements of the most recent industry data, staffing troubles, and competitor movements. It could be utilised to adjust institutional sales trends as well as recognise the shifts in market needs.

Market Operations Support Manager

Job details

Shift and schedule

• Weekends as needed
• Evenings as needed
• Work Location: Remote

Benefits

• 401(k) matching
• Dental insurance
• Health insurance
• Paid holidays
• Paid time off
• Parental leave
• Vision insurance

Responsibilities

• Oversee the core tutor and platform support functions of the company to reduce the support needed by improving systems, self-service features, and automated support
• Monitor and ensure the effectiveness of automated systems, diving deep to identify optimizations and improvements
• Ensure daily SLAs and metrics are achieved.
• Lead a team of contractors to provide the support required to achieve goals.
• Assess and manage the performance and engagement of direct reports
• Renew, terminate, or offer new contracts to contractors as needed
• Own processes to de-escalate issues across the team

VP, Customer Onboarding & Managed Services

Job Details

• Job type: Full-time
• Pay: $180,000 – $235,000 a year
• Work Location: Remote

Benefits

• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Health insurance
• Life insurance
• Military leave

Key Responsibilities

• Strategic Leadership: Develop and execute a strategic vision for the Managed Services and Customer Onboarding functions, shaping company direction and service delivery models.
• Team Development: Lead, mentor, and cultivate a high-performing team of front-line managers and security engineers. Foster leadership skills and create a culture of collaboration and excellence.
• Service Delivery & Innovation: Plan, implement, and continuously enhance our Managed Security Services to ensure they stay ahead of emerging threats and trends.
• Automation & AI Integration: Drive the use of automation, AI (LLMs, SLMs), and other cutting-edge technologies to improve both customer and internal processes in collaboration with Product Management.
• Client Success: Ensure smooth transitions from onboarding to managed services, proactively addressing client concerns and escalations, and consistently exceeding expectations.